Our Commitment to You

Welcome to MambaFX & Clarity Traders — a trusted platform designed to empower traders, investors, and fund managers across Forex, crypto, stocks, and bonds. We value your trust, and we are committed to maintaining the privacy and security of your personal data while providing you with a seamless investment and trading experience.

By accessing our platform or using our services, you agree to the collection and processing of certain personal information required for us to deliver our services efficiently and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) 679/2016 (EU).

We have implemented strict security and confidentiality measures to ensure your data is safe and handled responsibly. Please review the information below carefully to understand how we protect and use your information.

Grounds for Data Collection

Processing of your personal data is essential for us to:

• Fulfill our contractual obligations and provide our services effectively.
• Protect our legitimate business interests and platform integrity.
• Comply with all legal and financial regulatory requirements.

By using our services, you consent to the collection, storage, and use of your data in accordance with this Privacy Policy.

How We Collect Data

We receive your personal information through various means, including but not limited to:

1. When you voluntarily register on our platform or subscribe to our services.
2. When you engage in financial transactions through our platform.
3. When you communicate with us via email, chat, or contact forms.

What Data We Collect

To provide you with access to our services, we may collect the following information:

• Registration Data – Name, email, phone number, country of residence, and age (to confirm you are above 18 years old).
• Voluntary Data – Information provided when you contact us or participate in surveys.
• Financial Data – Payment details and transaction records associated with your use of our services.
• Technical Data – Device identifiers, IP address, browser type, operating system, and login details collected automatically to improve service quality.

Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site performance, and customize our services. These tools help us better understand user behavior and improve platform functionality. You can adjust cookie preferences in your browser settings at any time.

How We Use Collected Data

• Service Delivery: To manage user accounts and provide continuous access to our trading and investment services.
• Marketing: To send you updates, offers, and newsletters relevant to your trading interests (you can opt out anytime).
• Analytics & Improvement: To research user preferences, conduct surveys, and enhance platform performance.
• Security & Compliance: To detect fraud, enforce our policies, and comply with legal obligations.

Data Sharing Policy

• Internal Use: Shared only with authorized MambaFX & Clarity Traders staff or affiliates who require access to deliver our services.
• Payment Processors: Shared with trusted financial institutions to facilitate deposits and withdrawals.
• Partners & Vendors: Shared with technical service providers (such as hosting and analytics companies) under strict confidentiality agreements.
• Legal Disclosure: Shared only when required by regulatory authorities or in cases of fraud prevention and law enforcement.

International Data Transfers

Your personal information may be processed or stored in countries outside the EEA. In such cases, we ensure your data is transferred only to jurisdictions offering adequate data protection as approved by the European Commission.

Data Protection Measures

We use advanced security technologies to safeguard your data from unauthorized access or misuse. Personal data is stored on secure servers, and access is limited to authorized personnel only. However, please note that no internet-based system is entirely risk-free, and we encourage users to maintain strong passwords and follow safe online practices.

Data Retention

We retain your personal data only as long as necessary to fulfill our service obligations, comply with legal requirements, and resolve disputes. Once no longer needed, your data is securely deleted or anonymized.

Your Rights

As a user, you have the right to:

1. Request access to your personal data and obtain a copy.
2. Request correction or deletion of inaccurate data.
3. Object to or restrict processing of your personal information.
4. Withdraw consent at any time (where applicable).

All requests can be made by contacting us directly.

Contact Us

If you have questions or wish to exercise any of your data rights, please contact our Data Protection Officer:

Email: [email protected]
Attn: Data Protection Compliance Officer

Account Termination

You can request to terminate your account at any time by emailing us at [email protected]. Please note that some information may be retained for legal or regulatory reasons, even after account closure.

Policy Updates

This Privacy Policy may be updated periodically to reflect new legal or business developments. The most recent version will always be available on our website. Continued use of our platform after any updates indicates your acceptance of those changes.